AIProctor has put forward this statement to convey to you our privacy terms. It is up to you to acknowledge these terms carefully. Also, we would recommend you to keep visiting this page in case of any changes.
Your name, institute, contact number, email address etcetera is your PII
When a student registers on our site, it is mandatory for him to provide the following details;
Personal details include name, email address, contact number and residential address.
They include the institute name, institute URL, LMS type, payer and institute address. Afterwards, he is asked to provide credit card details for money transactions.
This information is collected to personalize user’s experience, improve customer service, administer contests, surveys and promotions, process transactions, reviews, follow ups and periodic emails.
We do not disclose a student’s information openly.
We transfer Personal Information to outside parties for money transactions. We do not sell, trade, or otherwise transfer to outside parties’ personal information. We provide students with notice that their credit card details are to be disclosed. These details are given to money transfer companies like Authorize.NET. However, this does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep the student’s information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
When AIProctor needs an update, it does not require any more information. It does not require any software or hardware information as well. It checks for updates and installments from time to time.
When you make or reconfigure an AIProctor account, you give some individual information, for instance, your name, username, mystery scratch, the establishment with which you will take an exam, charge card number, access to customers' camera and email address. Some of this information, for example, your name and the examination you are reserved to take, is recorded inside in our structure and is open by your foundation. Your usage of the organization may in like manner achieve AIProctor having a secured photo of your face, a set away photo of the work you perform while related with AIProctor, or a video catch of your activities while related with AIProctor This information is used to check to your establishment that you were the individual playing out the work and that the work was performed really.
You may be asked for to affirm your identity through data organizations. These requests are made from an open information database and for the most part they are scores that exhibit the validity of customers' identity. The scores are numeric and don't give any individual information. Upon request, we will give you the identity of the confirmation advantage we are using for your record in case you wish to review their insurance course of action.
Our servers normally record information ("Log Data") made by your use of the Services. Log Data may join information, for instance, your IP address, program create, the insinuating space, we get to provider (ISP), working structure, date/time stamp, clickstream data, and program modules.
We use this information to research designs, to manage the site, to track customers' advancements around the site and to amass measurement information about our customer base all things considered. We don't interface this normally assembled data to singular information. The IP address information we may get will be the external IP of your ISP and is requested by your assistant establishment to help examine issues or affirm a general testing region.
AIProctor in addition, our accessories use advancements, for instance, treats or tantamount advances to separate examples, control the site, track customers' improvements around the site, and to gather measurement information about our customer base when all is said in done. Customers can control the use of treats at the individual program level.
We use treats to review customers' settings. Customers can control the use of treats at the individual program level. If you expel treats, you may regardless use our site, however your ability to use a couple of features or zones of our site may be confined.
We unite with a pariah to either demonstrate advancing on our site or to manage our publicizing on various goals. Our outcast accessory may use propels, for instance, treats to gather information about your activities on this site and diverse goals remembering the true objective to give you publicizing in light of your scrutinizing activities and interests. If you wish to not have this information used to serve you interest based advancements, you may stop by clicking here (or if arranged in the European Union snap here). You should observe this does not select from being served notices. You will continue getting non particular ads.
Your Consent: We may share or reveal your information with your association. Usage of AIProctor organizations unequivocally demonstrates your consent to uncovering your information back to your association.
We will give your own information to pariahs just in the ways that are depicted in this security approach. We don't pitch your own information to pariahs. If you needn't bother with us to give your own information to these associations, contact us here.
These associations are affirmed to use your own information similarly as essential to give these organizations to us.
Some of our pages utilize binding strategies to serve substance to/from our assistants while protecting the look and feel of our site. On the off chance that it's not all that much inconvenience realize that you are giving your own particular information to these outcasts and not to www.aiproctor.com .
We may reveal your data on the off chance that we trust that it is sensibly important to follow a law, control or lawful process; to ensure the wellbeing of any individual; to address misrepresentation, security or specialized issues; or to secure AIProctor rights or property.
On the off chance that AIProctor is related with an indebtedness, merger, securing, patching up or offer of preferences, your information may be sold or traded as a component of that trade. You will be informed by implies concerning email and also an obvious notice on our site of any change in proprietorship or vocations of your own information, and furthermore any choices you may have as for your own particular information.
Upon request, AIProctor will outfit you with information about whether we hold any of your own information. If your own particular information changes, or if you never again need our organization, you may review, revive, modify, eradicate/remove, demand to have it ousted from our site or deactivate it by revealing the change on your profile page or by informing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information recorded underneath. We will respond to your request to access inside a sensible day and age.
We will hold your information for whatever period of time that your record is dynamic or of course to give you benefits. We will hold and use your information as essential to comply with our honest to goodness duties, resolve question, and execute our understandings.
You may stop getting our announcement or displaying messages by following the pullback rules fused into these messages or you can connect with us at email@example.com
Our Site incorporates connections to different sites whose security practices may contrast from those of AIProctor. On the off chance that you submit individual data to any of those locales, your data is represented by their security approaches. We urge you to precisely read the protection arrangement of any site you visit.
We don't purposefully assemble singular information from adolescents under 18. In case we wind up detectably careful that a youth under 18 has given us singular information, we will delete their information in a split second and end the child's record.
Our website is PCI compliant. Also, our website is SSL certified.
We implement security measures when a student enters, submits or accesses information at our site. We protect his information via our secure servers.
Your information is stored in our systems for more than 60 days. It can be authorized with access rights.
We take after for the most part acknowledged measures to secure the individual data submitted to us, both amid transmission and once we get it. No strategy for transmission over the Internet, or technique for electronic capacity, is 100% secure, nonetheless. In this manner, we can't ensure its total security. In the event that you have any inquiries regarding security on our site, you can get in touch with us at firstname.lastname@example.org
A cookie is a minor part of information that is directed to a browser from a Network server. It is saved on a computer's hard drive. Cookies store data about usage of a specific website. They naturally make your experience more useful and modified.
If users disable cookies in their browsers, it will turn off some of the features of the site.
We openly track our student’s location while a virtual proctoring service. It is notified to all students that AIProctor tracks precise location during an online exam.
Every act of proctor and student is recorded. In case of any mishap or any mistake, we can review the exam from the recording.
In case of any fraud or cheating, the student’s exam is canceled and is given no marks for it. Despite that, it is up to the institute how they want to deal with their student. We complete our duties accordingly.
You are not allowed to change or update your information once you’ve signed up.
We work under FTC. Fair Information Practices (FTC) is to have an action plan for notifying your users, if a data breach occurs. In case of data breach we take a responsive action i.e. notify the user via email within 7 business days
These Terms of Service (the "Terms") represent your entrance to and utilization of AIProctor's sites (the "Site"), AIProctor's administrations and the administrations AIProctor gives to you which are authorized from outsiders, and in addition any extra administrations created by, packaged with or generally utilized as a part of association with your cooperation with AIProctor (the "Administrations"), and in addition any data, content, sound, video, pictures, illustrations, or different materials transferred, downloaded, exchanged or generally showing up or associated with the Website or Services while collaborating with AIProctor (by and large alluded to as "Content"). By getting to or utilizing the Website or Services you consent to conform to and to be bound by these Terms, all things considered might be changed or altered every now and then, and each utilization by you should constitute and be regarded your unequivocal acknowledgment of these Terms.
We may change, add to, erase or generally adjust these Terms by posting the reconsidered Terms. Any such amendments wind up noticeably taking effect right now. By proceeding to access or utilize the Website or Services after those amendments wind up noticeably successful, you consent to be bound by the modified Terms. It is your commitment to be comfortable with the Terms present as a result. AIProctor claims all authority to end, without earlier notice, any client or account or to suspend any or the majority of the entrance to the Services, with or without the client's assent, for abusing these Terms. On the off chance that your record is ended, your rights to utilize the Services will stop instantly. End is without bias to every single other cure accessible to AIProctor by law or under these Terms.
You may quit utilizing the AIProctor Services whenever and in your sole carefulness, with no requirement for support and with no extra end charge by reaching AIProctor and asking for to erase your record.
You are in charge of your utilization of the Services and for any results thereof. The Content you submit, post, or show will have the capacity to be imparted to and seen by your school, college, teacher, school, association or other test conveyance accomplice (each being in the future alluded to as an "Establishment").
You may utilize the Services just on the off chance that you can shape a coupling contract with AIProctor and you are not a man banned from getting the Services under the laws of the United States or other relevant ward. You may utilize the Services just in consistence with these Terms and all appropriate nearby, state, national, and worldwide laws, principles and controls. The Services that AIProctor gives are continually developing and the shape and nature of these Services may change every once in a while without earlier notice to you. What's more, AIProctor may stop (for all time or incidentally) giving the Services (or any highlights inside the Services) to you or to clients for the most part and will be unable to furnish you with earlier notice. Photography, shooting, video recording or sound account of any piece of AIProctor's Services for business, private or open execution reasons for existing is precluded unless composed consent from AIProctor is acquired ahead of time.
You are in charge of all expenses and expenses related with your utilization of the Services, including any "superior" expenses which you may bring about. We maintain whatever authority is needed to modify our expenses now and again without earlier notice. The present expense plan is accessible at through your establishment and is completely fused thus by reference, including any progressions to estimating or accessibility of decisions.
You allow the delegate the privilege to utilize whatever strategy AIProctor influences accessible to prescribe that your examination or test to be precluded should the delegate identify, in his or her sole judgment, suspicious or faulty activity amid the examination or test. You consent to enable AIProctor to take a photograph of you to keep on document at AIProctor.Electronic Communication When you visit the Websites or send messages to us, you are speaking with us electronically. You agree to get correspondences from us electronically. AIProctor will speak with you by email or by posting sees on the Websites. You concur that all interchanges, notification, divulgences and different correspondences that we give to you electronically by means of email or by posting sees on the Websites fulfill any legitimate correspondence that such correspondence be in composing.
As a condition to utilizing the Services, you might be required to enlist with AIProctor and make a record that will be affirmed through your email. You are in charge of keeping up the classification of your enrollment. You are in charge of all employments of your enlistment, regardless of whether approved by you. You will instantly advise AIProctor in composing of any unapproved utilization of your record, or other record related security break of which you know. You additionally consent to: (I) give genuine, exact, present and finish data about yourself as submitted to AIProctor, and (ii) keep up and speedily refresh your enrollment data to keep it genuine, precise, present and finish. On the off chance that you give any data that is false, incorrect, not present or fragmented, or AIProctor has sensible grounds to presume that such data is false, erroneous, not present or inadequate, AIProctor has the privilege to quickly suspend or end your record and reject any present or future utilization of the Services (or any segment thereof) in its sole watchfulness.
You are in charge of shielding the watchword that you use to get to the Services and for any exercises or activities under your secret key. AIProctorwon't be at risk for any misfortune or harm emerging from your inability to consent to the above necessities. You consent to acknowledge duty regarding all exercises that happen under your record or secret key.
All Content, however transmitted, is the sole duty of the individual who started such Content. We may not screen or control all Content transmitted through the Services and we can't assume liability for such Content. Any utilization or dependence on any Content or materials transmitted by means of the Services or got by you through the Services is at your own particular hazard.
By submitting, exchanging, posting or showing Content on or through the Services, you allow us an around the world, non-restrictive, eminence free permit (with the privilege to sublicense) to utilize, transmit, show and appropriate such Content to your Institution. This permit incorporates you approving us to make your examination or test session accessible to your Institution. You are in charge of your utilization of the Services, for any Content you give, and for any outcomes thereof, including the preclusion of your test by your Institution. AIProctor won't be dependable or subject for any utilization of your Content by your Institution. You speak to and warrant that you have every one of the rights, power and specialist important to allow the rights conceded in this to any Content that you submit. AIProctor gives you an individual, around the world, sovereignty free, non-assignable and non-restrictive permit to utilize the product that is given to you by AIProctor as a feature of the Services. This permit is for the sole motivation behind empowering you to utilize and appreciate the advantage of the Services as gave by AIProctor, in the way allowed by these Terms. You concur not to download (other than page storing) or adjust the Website, or any bit of it, aside from with express, composed assent of AIProctor. This permit does exclude any privileges of resale or business utilization of the Website or its substance; any accumulation and utilization of any item postings, depictions, or costs; any subsidiary utilization of the Website or its substance; any downloading or replicating of record data for the advantage of another vendor; or any utilization of information mining, robots, or comparable information social event and extraction instruments. The Website or any segment of the Website may not be recreated, copied, duplicated, sold, exchanged, went by, or generally abused for any business reason without the express, composed assent of AIProctor. You may not outline or use encircling procedures to encase any trademark, logo, or other exclusive data (counting, without confinement, pictures, content, page format, or frame) of AIProctor or its associates without its or their separate express, composed assent. You may not utilize any metatags or some other "concealed content" using AIProctor's or its partners' name or exchange names, trademarks, or administration marks without the express, composed assent of AIProctor. Any unapproved utilize ends the authorization or permit allowed by AIProctor.
Good, title, and enthusiasm for and to the Services (barring Content gave by clients) are and will remain the restrictive property of AIProctor and its licensors. The Services are or will be ensured by copyright, trademark, and different laws of both the United States and outside nations. All substance on the Websites, including however not constrained to, content, plan, illustrations, logos, catch symbols, pictures, sound clasps, computerized downloads, interfaces, information aggregations, programming, and code, is the property of AIProctor, its associates or its substance providers, and is secured by United States and universal copyright laws. The arrangement of all substance on this site is the selective property of AIProctor, its members, or its substance providers, and is secured by U.S. furthermore, worldwide copyrights. All product utilized on this site is the property of AIProctor, its subsidiaries, or its product providers and is secured by U.S. furthermore, universal copyright laws. Nothing contained on the Website ought to be translated as conceding, by suggestion, estoppels, or something else, any permit or appropriate to utilize any of the copyrighted works showed or contained in the Website without the express, composed assent of AIProctor.
AIProctor is the proprietor of the unregistered trademarks, benefit marks, exchange names, illustrations, logos, page headers, catch symbols, contents, exchange dress, or other indicia of exchange inception that show up with the Services or on the Websites. The enlisted and unregistered trademarks, benefit marks, exchange names, illustrations, logos, page headers, catch symbols, contents, exchange dress or other indicia of exchange starting point of AIProctor or its members may not be utilized as a part of association with any business, item, or administration whose source isn't AIProctor or one of its subsidiaries, in any way that is probably going to cause disarray among clients, the exchange, or people in general, or in any way that vilifies or ruins AIProctor or any of its offshoots. Nothing in the Terms gives you a privilege to utilize the AIProctor name or any of the AIProctor trademarks, logos, area names, and other particular brand highlights.
Any input, remarks, or recommendations you may give in regards to AIProctor or the Services is altogether deliberate and we will be allowed to utilize such criticism, remarks or proposals as we see fit and with no commitment to you.
We maintain whatever authority is needed to get to, peruse, safeguard, and reveal any data as we sensibly accept is important to (I) fulfill any relevant law, direction, lawful process or administrative demand, (ii) uphold the Terms, including examination of potential infringement about, (iii) identify, forestall, or generally address misrepresentation, security or specialized issues, (iv) react to client bolster solicitations, or (v) ensure the rights, property or wellbeing of AIProctor, its clients, clients, and people in general. You may not do any of the accompanying while at the same time getting to or utilizing the Services: (I) get to, mess with, or utilize non-open zones of the Services, AIProctor's PC frameworks, or the specialized conveyance frameworks of AIProctor's suppliers; (ii) test, sweep, or test the weakness of any framework or system or break or go around any security or confirmation measures; (iii) access or pursuit or endeavor to access or hunt the Services by any methods (robotized or something else) other than through our as of now accessible, distributed interfaces that are given by AIProctor (and just in accordance with those terms and conditions); (iv) in any capacity utilize the Services to send modified, misleading or false data; or (v) meddle with, or upset, (or endeavor to do as such), the entrance of any client, host or system, including, without restriction, sending an infection, over-burdening, flooding, spamming, mail-besieging the Services, or by scripting the making of Content in such a way as to meddle with or make an undue weight on the Services.
AIProctor regards the licensed innovation privileges of others and expects clients of the Services to do likewise. We will react to notification of affirmed copyright encroachment that agree to pertinent law and are legitimately given to us. In fitting conditions and in our caution, AIProctor may end the privileges of any client to utilize the Websites (or any part thereof) who encroaches the licensed innovation privileges of others. On the off chance that you trust that your work has been duplicated in a way that constitutes copyright encroachment, or in the event that you know about somebody so encroaching on your rights, please give the accompanying data to the "Copyright Agent" indicated beneath:
You may send any notification, including notification of copyright encroachment under the Digital Millennium Copyright Act, to AIProctor's assigned specialist for notice of cases of copyright encroachment.
If you don't mind take note of that this strategy is only to notify AIProctor and its offshoots that your copyrighted materials have been encroached.
Your entrance to and utilization of the Services or any Content is at your own hazard. You comprehend and concur that the Services are given to you on an AS IS and AS AVAILABLE premise. Without constraining the prior, AIPROCTOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We make no guarantee and disavow all obligation and risk for the fulfillment, precision, accessibility, convenience, security or dependability of the Services or any substance consequently. AIProctor does not warrant that the Services, Website, its servers or email sent from AIProctor are free of infections or other destructive parts. AIProctor won't be dependable or subject for any damage to your PC framework, loss of information, or other mischief that outcomes from your entrance to or utilization of the Services, or any Content. You likewise concur that AIProctor has no obligation or risk for the cancellation of, or the inability to store or to transmit, any Content and different interchanges kept up by the Services. We make no guarantee that the Services or that the substance on the Websites will meet your prerequisites or be accessible on a continuous, secure, or mistake free premise. No guidance or data, regardless of whether oral or composed, acquired from AIProctor or through the Services, will make any guarantee not explicitly made in this. YOUR SOLE REMEDY AGAINST AIPROCTOR FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. What's more, AIProctor won't be held subject for any postponement or disappointment in execution coming about specifically or in a roundabout way from demonstrations of nature, powers, or causes past its sensible control, including, however not restricted to, web disappointment, PC hardware disappointments, media transmission gear disappointment, other gear disappointment, electrical power disappointments, strikes, work debate, riots, rebellions, common unsettling influences, deficiencies of work or materials, fires, surges, storms, blasts, demonstrations of God, war, legislative activities, requests of residential or outside courts or councils, non-execution of outsiders, or loss of or vacillations in warmth, light or aerating and cooling.
The above disclaimer applies to any harms, obligation or wounds caused by any disappointment of the execution, blunder, oversight, intrusion, erasure, deformity, delay in task or transmission, PC infection, correspondence line disappointment, burglary or demolition of or unapproved access to, change of, or utilize the Services, regardless of whether for rupture of agreement, tort, carelessness or some other reason for activity.
The Website and Services may contain connections to outsider sites or assets. You recognize and concur that we are not dependable or subject for: (I) the accessibility or precision of such sites or assets; or (ii) the substance, items, or administrations on or accessible from such sites or assets. Connections to such sites or assets don't suggest any support by AIProctor of such sites or assets or the substance, items, or administrations accessible from such sites or assets. You recognize sole obligation regarding and accept all hazard emerging from your utilization of any such sites or assets.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIPROCTOR'S MAXIMUM LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICES. AIPROCTOR AND ITS SUBSIDIARIES, AFFILIATES, SHAREHOLDERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOOD-WILL, EMOTIONAL DISTRESS OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT AIPROCTOR HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. ANY CLAIM ARISING UNDER THESE TERMS MUST BE BROUGHT WITHIN ONE YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, OR ELSE SHALL BE FOREVER BARRED.
A few locales don't permit the avoidance of specific guarantees or the prohibition or impediment of obligation for considerable or accidental harms, so the restrictions above may not have any significant bearing to you.
You consent to safeguard, reimburse and hold innocuous AIProctor, our officers, chiefs, investors, representatives, specialists, accomplices and associates from and against all cases, liabilities, harms, misfortunes or costs, including sensible lawyers' expenses and expenses, emerging out of or in any capacity associated with your entrance to or utilization of the Services, your infringement of or inability to play out any commitment under these Terms or your infringement of any privileges of any outsider.
The disappointment of AIProctor to practice or implement any privilege or arrangement of these Terms won't be considered a waiver of such right or arrangement. If any arrangement of these Terms is held to be invalid or unenforceable, the gatherings by the by concur that the court should attempt to offer impact to the gatherings goals as reflected in the arrangement held unenforceable and alternate arrangements of these Terms stay in full power and impact.
These Terms and any case or activity emerging out of or in any capacity related thereto will be administered by the laws of the State of Alabama without respect to or use of its contention of law arrangements and without respect to your state or nation of habitation. All cases, legitimate procedures or case emerging out of or regarding or identified with the Services will be brought exclusively in state or government court sitting in Shelby County, Alabama, and you agree to the purview and scene of such courts and postpone any complaint as to badly arranged discussion. Without disparaging from the over, any case that the client may have regarding these Terms should to start with, and before making some other legitimate move, be submitted to AIProctor as an objection (to: email@example.com) to empower the gatherings to determine the claim in a well disposed and successful way. On the off chance that the gatherings neglect to determine the claim in this way in a sensible timetable, or if some other claim or debate regarding these Terms emerges, it should be settled in the restrictive locale and scene as indicated previously. Despite the previous, AIProctor may look for injunctive or other fair alleviation to ensure its licensed innovation rights in any court of able ward.
We provide on-the-spot integration of AIProctor with all leading LMS systems e.g. Canvas, Moodle etc. We can easily provide integration with your institution's custom/other LMS systems within 7-10 working days.
We provide flexible options for payment. The Institution can pre-pay for the exams or a student can pay for their exam before starting it.
After starting your free trial, you will get the access to the Institution Dashboard. There, you can upgrade at anytime.
We accept payment from a wide range of prevalent payment sources. ACH, Electronic/Paper Checks and all major credit cards payments are accepted: Visa®, MasterCard®, American Express®, Discover®.
No. We provide a secure and convenient method for accessing & integrating with AIProctor. You just have to install our chrome extension. Our extension will then do all the work for you. You can create quizes in your LMS as you do earlier (No change required in your modus.
Yes. You can update the exam settings at any time. Just like you can update the exam questions at any time.
You can but you don't have to. On top of our proprietary AI engine, our well-trained proctors review the videos and integrity-score the student’s exam from 1 to 100.
You can view the results of proctoring immediately a student completes the exam. Our bleeding edge AI continuously monitors the student to provide the results right after the end of exam. However, the final integrity score/results are available after 5 business days after our well trained proctors review exams.
You can view the results by navigating to the “Exam Result” section of your LMS, just as you would see it without using AIProctor.
No. You don’t have to waste your time in installing and setting up AIProctor. You just have to install the Chrome extension for AIProctor with a single click and start your exam.
No. We integrate and provide a Single Sign-In process. You just have to login into your respective LMS.
Room scan is basically a part of the pre-exam verification process. The basic purpose of this step is to make sure that your exam desk/table is empty and there are no other device or notes. You have to record your room by rotating the camera by 360° and all items placed on table must be recorded.
Our customer support experts are available 24x7x365 to resolve your queries. You can reach us by email, phone or chat. For chat, you can start by clicking on the chat bar shown in your LMS.